AI AUTOMATION FOR UAE BUSINESSES

Automation measured in hours, not demos

Every UAE business has been pitched AI this year. The ones seeing a return started with a process that is repetitive, rule-heavy and already documented, then measured the hours it consumed before and after. Lunet works the same way: pick one process, prove the saving in six weeks, and only then widen the scope. Models run inside the UAE region or your own tenancy and are never trained on your data.

Start a six-week pilot↗WhatsApp an engineer

NEURAL PIPELINE · UAE REGION

Processing

DOCUMENTS · TODAY

1,240

EXCEPTIONS TO HUMAN

3.1%

HOURS RETURNED · MO

168

15 min

Response SLA · 24/7

99.9%

Uptime delivered

SIRA

Approved installer

UAE

Data residency

1 invoice

Fixed monthly fee

WHERE IT PAYS BACK FIRST

Six processes we automate most often

Document processing

Invoices, delivery notes, trade licences and passports read, validated against your records and posted into the ERP without rekeying.

Support triage

Incoming email and WhatsApp triaged, routed and answered from your own documentation, with a human handover the moment it matters.

Quotations

Enquiries turned into priced, formatted quotes from your catalogue and margin rules, ready for a person to approve and send.

Reconciliation

Statements, payments and receipts matched automatically, with only the genuine exceptions raised for review.

Knowledge assistant

Staff ask questions in English or Arabic and get answers drawn from your policies and manuals, with the source cited.

Reporting

Recurring reports assembled, checked for anomalies and circulated on schedule, so nobody spends Monday rebuilding a spreadsheet.

THE PILOT

Live in six weeks, or we stop

A fixed-scope pilot on one process, with the hours saved measured against a baseline taken in week one. If the numbers are not there, we say so and the engagement ends. If they are, you decide whether to scale.

Every pilot ends with a written measurement, not a slide deck.

SIX-WEEK PILOT · FIXED PRICE

WEEK 1

Baseline

The chosen process is timed and documented exactly as it runs today.

WEEK 2–3

Build

Model selection, prompt and rule design, integration into the systems you already run.

WEEK 4

Shadow run

The automation runs alongside your team and every output is checked against theirs.

WEEK 5

Tune

Edge cases handled and thresholds set for what escalates to a person.

WEEK 6

Measure

Hours saved, error rate and throughput reported against week one.

GOVERNANCE

Where your data goes, and where it does not

The first question every board asks is whether company data ends up training a vendor model. We design so that it does not, and the arrangement is written down before anything is connected.

No training on your data

Enterprise endpoints with training contractually disabled, or open models hosted inside your own tenancy.

Residency by design

Where PDPL or a client contract requires it, inference and storage stay inside the UAE region.

A human on consequential calls

Anything that moves money, changes a contract or affects a person is proposed by the system and approved by a named individual.

Full audit trail

Every prompt, source document and output logged, so a decision can be reconstructed months later.

FREQUENTLY ASKED

AI and automation questions

Will our data be used to train a model?+

No. We use enterprise endpoints where training on customer data is contractually disabled, or host open models inside your own cloud tenancy. Which approach applies is stated in writing before anything is connected.

Does it work in Arabic?+

Yes. Assistants, document extraction and support triage are bilingual by default, and Arabic output is reviewed by native speakers during the shadow run.

What does a pilot cost?+

Fixed price, scoped to one process, delivered in six weeks. The proposal states both the price and the measurement method, so the return is arguable on evidence rather than faith.

What if the automation gets something wrong?+

Confidence thresholds route anything uncertain to a person, and consequential actions always require approval. The shadow run exists to calibrate exactly where those lines sit.

Do we need to replace our current systems?+

No. Automation connects to the ERP, email and file storage you already run. Replacing systems to enable AI is usually a sign the scope has drifted.

Will this replace staff?+

In practice it removes the parts of a role nobody wanted: rekeying, chasing and reconciling. Every client so far has redeployed the time rather than the person.